Privacy Policy

Holiday Finder Tours and Travel Limited is committed to protecting the privacy of users of our website. This Privacy Policy explains how we collect, use, and share your personal information.

Information We Collect

  • We collect several types of information from and about users of our Site, including:
  • Personal Information: This may include information that can be used to identify you, such as your name, email address, phone number, postal address, passport details (if required for bookings), travel preferences, payment information, and any other information you provide to us.
  • Non-Personal Information: This may include information about your use of the Site, such as your IP address, browser type, operating system, referring website, pages viewed, and the dates and times of your visits. This data is often collected through cookies and similar technologies.
  How We Collect Information We collect information in the following ways:
  • Directly from you: When you create an account, make a booking, subscribe to our newsletter, contact us, or otherwise provide information to us.
  • Automatically: Through cookies, web beacons, and other tracking technologies when you visit our Site. You can control some of these technologies through your browser settings, but disabling them may affect the functionality of the Site.
  • From third parties: We may receive information about you from third-party travel agencies, booking platforms, or other partners involved in providing the services you request. We will only do this if we have a legitimate basis to do so, such as for fulfilling your booking.
  How We Use Your Information We may use your information for the following purposes:
  • Providing and fulfilling services: To process your bookings, confirm your reservations, arrange travel services, and provide customer support.
  • Communicating with you: To send you booking confirmations, travel updates, marketing communications (with your consent, where required), and respond to your inquiries.
  • Improving our Site and services: To analyze Site usage, identify trends, and personalize your experience. Legal compliance: To comply with applicable laws and regulations.
  • Marketing: We may use your contact information to send you promotional materials about our services or special offers. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Sharing Your Information We may share your information with the following categories of third parties:
  • Service providers: We may share your information with third-party service providers who perform services on our behalf, such as airlines, hotels, tour operators, payment processors, and IT support providers. We ensure these providers are contractually obligated to protect your information.
  • Legal authorities: We may disclose your information to legal authorities if required by law or legal process, or to protect our rights or the rights of others.
  • Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Your Rights You may have certain rights regarding your personal information, including the right to access, correct, or delete your information. Contact us to exercise these rights. Changes to this Privacy Policy We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review it periodically. Contact Us If you have any questions about this Privacy Policy, please contact us at: Holiday Finder Tours and Travel +254748910630 Email - findit@holidayfinder.co.ke